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“One lady at the front desk for check in was so rude and unprofessional! Our room was not ready at 4pm check in for harbor view. Proceeded to say if you need your room now you can have a room with no hot water. Room was clean. Overall resort is a bit out dated.”

“Room clean”

“I mentioned that I was a Gold member per Expedia instruction to receive perks but received none. We also notified front desk about the loud noise from the room upstairs as it was already 11pm and people are still being loud. No actions were done. Probably won’t be back in this property.”

“Very nice ”

“Waterfront. 3 restaurants. Has gym. Basketball and Tennis court”

“Overall had a fantastic experience for a sister’s weekend! Would however like more detailed information on getting around the resort as we often left early to try and find where we were going.”

“More staff needed to help with check in/check out”

“The Lodge is still under renovations. Our room was missing things like a headboard and bedside tables. The water pressure was weak. The amenities were nice for a family stay. It might be great once it’s all done. I wish we knew before booking.”

“Great place for a weekend getaway on the lake.”

“Great place to stay for a short visit ! Rooms were clean/staff was very nice ! Maryann was very nice and helpful during breakfast time!”

“The staff was very friendly and helpful from the time I checked in. The room was clean and stocked with supplies. The breakfast looked good, and everything was fresh. Plenty of parking available.”

“Exceptional rooms, view, and staff. If you’re looking to stay out of the fray of downtown, this is the place for you. I highly recommend getting a lakeside room with a balcony.”

“The room was very clean. Pool area and hot tub were a great bonus. Close to a variety of stores and restaurant options.”

“Don’t stay here… shady people disrupting guests.”

“Clean and updated room. Very nice stay ”

“Me and my bf we were here for a quick getaway and we LOVED it!! Breakfast was good and everything was clean. 9/10.”

“The service from the staff was awful especially the check in”

“Beautiful quaint hotel with lovely outdoor seating areas. We loved our stay.”

“Needs to be shut down. Staff appear to be trying to make it work and were helpful. It is an embarrassment to the downtown of a very charming town of Delavan. We would not recommend it to our family and friends…”